LEANWI Website Service partners with libraries in IFLS, Northern Waters Library System, Winding Rivers Library System, and Wisconsin Valley Library Service to build and maintain library websites. LEANWI Website Service manages many of the technical aspects of designing and supporting these sites. But as a partner, we rely heavily on each individual libraries to manage updating their own information and content.
You, the staff on the ground at your library, know best when storytime is, what your library operating hours are, when you have a notable author coming to visit, and hear the requests to book a meeting room or reserve a book from the catalog. We, the website technicians, don’t know these things, but we do have the tools to help you tell people about what’s going on and how to connect with services.
This page summarizes your role as a website manager and links you to the tools we have to help you do that job with confidence and (hopefully) ease!
Topics in this tutorial:
Library Website Manager Role and Responsibilities
As stated in the introduction, you, the “boots on the ground,” know your library and your communication needs best. And that is your primary responsibility as a website manager – to make sure that the content specific to your library stays up-to-date and is formatted to be accessible to all users.
That’s it. That’s your job. We will do our best to take care of the rest.
So, how do you do that job?
LEANWI Website Services Role and Responsibilities
In short, our role is to make it possible for you to only be concerned about the accuracy, timeliness, and accessibility of the content on your website.
Our primary responsibilities are:
- Host and provide domain registration service for the library website.
- Install and maintain WordPess with Divi theme content management system and manage updates, regular backups, and other backend functions.
- Design and support attractive, accessible websites that reflect your library’s identity and brand.
- Provide regular and ongoing training for library staff so you are able to fulfill your responsibilities as a library website manager.
- Provide technical support when something goes wrong with your website and provide assistance with questions and special projects.
You can review the 2024 LEANWI Website Services Policy for a complete description of services and guidelines.
Website training tools and resources
Our responsibility to you is to provide you with the tools you need to be a competent, confident website content manager. We do this in four ways:
- Regular monthly trainings
- Regularly updated documentation
- LEANWI Website Service training website and the Library Website Manager Essentials series
- Library Website Manager Essentials – getting started
- Advancing skills
- Website Accessibility skills track
- LEANWI Website Services YouTube video playlist
- Monthly emails to the webservices email list announcing upcoming training topics and newly posted documentation (if you are not receiving these emails, please send a request to be added to websitehelp@librarieswin.org).
- LEANWI Website Service training website and the Library Website Manager Essentials series
- Website helpdesk ticketing system: send your questions or request for support to websitehelp@librarieswin.org.
- One-on-one or dedicated group training for new website managers or by request. Send requests for training to websitehelp@librarieswin.org.
Asking for help
When in doubt – we’re here, just ask.
- New and confused about where to start?
- Trying to do something and it’s just not working?
- Have a special project (a page for a fundraiser or a building project or event)?
- Anything else website related?
Email us!